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Talk to the right team
For an assistance request through this website, use our WhatsApp support. For flights and airport operations, contact the responsible airline or airport team.
Our assistance desk
WhatsApp: +66 84 094 2557. Include PQC, your travel date and the type of assistance you need. Do not send payment card information, passport scans or sensitive documents in an initial enquiry.
Airport and airline enquiries
Use the operator’s contact directory for terminal facilities and lost property. Contact the airline for checked baggage, ticket changes and flight disruption. Keep your airline reference ready, but share it only through the verified airline channel.
Content reviewed: 2026-09-16