Arriving in Phu Quoc
Keep entry documents ready on an international flight; collect your baggage before following the agreed pickup instructions.
Before landing
Check the date and flight number you sent to your driver or assistance coordinator. A flight departing late at night may arrive on the following calendar day. Keep your passport and entry documentation accessible, without sharing images in an unverified chat.
Inside the terminal
Follow the arrival route appropriate to your flight. On an international journey, border officials decide admission. After collecting bags, report a missing or damaged item to the airline handling desk before leaving the baggage area when possible.
Meeting your driver
Read the pickup message before approaching a vehicle. Match the name, contact and registration with your reservation. If you cannot find the driver, stay in a public area and contact the booking channel you used.
Content reviewed: 2026-09-16